Remote PC Support - (RPCS) provides its clients with Pc, Software, and Peripheral Support or Field Office Support in the form of supporting end user regardless of location. In order to receive support you must follow the instructions as listed below.
Requirements
Reliable connection to the
Internet.
Free phone line (Can not be
using this phone line to dial to the internet)
Availability. You must set aside
enough time for our support staff to help you with
your computer problems.
(Remember: once the
support session begins the fees are not refundable if you can
not stay on line during the support session)
Valid credit card that belong to
you.
(Remember: The person
requesting support must be the card holder)
Process Overview
Signup for Remote PC Support
Select the amount of time you
wish to spend with a RPCS agent.
If your need is urgent and you do
not wish to queue for service. Please check the box
marked immediate attention for immediate support (there will be an
additional $100 fee which is non-refundable under
any circumstance.)
Checkout using your valid credit card.
(Remember: The person
requesting support must be the card holder)
Upon successfully charging your
credit card, you receive an email receipt for the
service and you will be redirected to a web page
from where your support session will commence.
You will enter the support
request Queue and will be required to wait for one
of our support technicians to begin the process of
troubleshooting your problem.
Both the process and the technology
are safe and secure.
(Remember: Once the
support begins the fees are not refundable if you can
not stay on line during the support session)
Sales
